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After-Sales Care

Any assistance you need—wherever, whenever.
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Service Throughout The Entire Lifespan Of Your Product

Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.

If necessary, one of our employees will take care of your questions and interests at short notice. Our employees in after-sales service are not only flooring experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific needs.

After-care Service

Take care of your project. End-to-end.

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Fast and Personalized Service

  

Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.

 

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Pre-After Service

  

We guarantee that our flooring will arrive intact with packaging made of carton and polyfoam.

 
 

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After-Sales Team 7/24/365

  

Support from proluxe floor doesn't end at product delivery, as we have a responsive after-sales team that provides solutions within 8 hours of contact. 

 

Help Wholesalers And Brand Owners lmprove Customer Service And Increase Profits.

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If you want custom flooring for your own brands, or purchase it for your projects. Please leave a message here and we will send a quote as soon as possible and arrange the delivery of the free sample.

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